Indian Railways has officially launched RailOne, a comprehensive new mobile app designed to simplify and enhance the railway travel experience for millions of passengers across India. With a clean interface and powerful features, RailOne brings together multiple services—previously scattered across different apps—into one convenient platform.
✅ What is the RailOne App?
RailOne is Indian Railways’ latest initiative to digitize and streamline train travel services through a unified “super app.” Developed by the Centre for Railway Information Systems (CRIS), the app was launched on July 1, 2025, by Railway Minister Ashwini Vaishnaw.
This all-in-one app integrates several essential railway functions that were previously offered through multiple apps like IRCTC Rail Connect, NTES, UTS, and Rail Madad. With RailOne, passengers can:
- Book all types of tickets: Reserved, unreserved, platform, and season tickets
- Track live train status and locate coach positions
- Check PNR status and get automatic updates
- Order food, book porters, and request taxis at the station
- File grievances or raise queries using Rail Madad
- Access everything with one login using IRCTC or UTS credentials
- Pay securely via R-Wallet with optional biometric/mPIN login
- Get 3% discount on unreserved tickets purchased through R-Wallet
In short, RailOne is Indian Railways’ one-stop solution to offer convenience, speed, and better service for today’s digital traveler.
📲 How to Download RailOne App
Downloading the RailOne app is simple and free.
➤ For Android users:
- Visit the Google Play Store
- Search for “RailOne Indian Railways”
- Click Install
👉 Download on Google Play Store
🛠️ How to Use the RailOne App
Getting started with RailOne is easy. Here’s a quick step-by-step guide:
1. Login or Sign Up
- Use your existing IRCTC or UTS credentials, or create a new account.
- Set up your R-Wallet for quick payments and to avail discounts.
2. Explore the Dashboard
- The home screen provides quick access to:
- Ticket booking (reserved/unreserved)
- PNR enquiry
- Live train status
- Food order
- Complaints (Rail Madad)
3. Book Tickets
- Tap on “Book Ticket”
- Choose journey type (reserved, unreserved, platform pass, etc.)
- Select train and seat, pay through R-Wallet or UPI
4. Track Trains & Check Status
- Enter train number or name to get real-time updates, coach position, and platform info
5. Order Food
- Select your station and meal preference to place food orders directly from the app
6. Raise Grievances
Use the integrated Rail Madad section to log complaints, view status, and get resolution
🚆 Why RailOne is a Game-Changer
- Replaces multiple railway apps with one app
- Simplifies ticketing, food, and travel information
- Saves storage space and login time
- First step toward fully integrated railway services, backed by an upgraded backend expected by December 2025
📌 Bottom Line
Whether you’re a frequent traveler, a commuter, or planning your first Indian Railways journey, the RailOne app is a must-have. It makes everything—booking, tracking, ordering, and managing—more efficient and accessible, all in one place.